B&H Photo - dudduddud

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OK, I've recommended B&H Photo several times in camera threads, but I take it all back.

I ordered a camera before Christmas, got the body and film holders and stuff a couple of days before Christmas, and then found out that the lens was out of stock (nice of them to inform me!).

It then took another week for them to tell me (after two e-mails and two phone calls) that the lens was backordered indefinitely, another day or two to agree to send me a shipping label so that I didn't have to pay UPS/FedEx to take back their mistake. And another week-plus later, the label still hasn't arrived.

So I've got a $900 waste of metal and glass sitting on my fire place running up credit card interest.

This is such bullshit. Why would you send someone a camera without the part that MAKES IT ALL WORK, and then not understand why they're upset and want a return, then screw them around on the return?

Assuming they get around to letting me return it and refunding the money, do I have anything worth taking to the NY BBB? Charging me for an item that was incomplete and backordered indefinitely, without my consent (I wouldn't have placed the order knowing that it was out of stock)?

The best part is that the camera kit is still listed as in-stock on B&H's website a month later. Fuckers.

miloauckerman (miloauckerman), Wednesday, 14 January 2004 00:24 (twenty-two years ago)

The best part is that the camera kit is still listed as in-stock on B&H's website a month later. Fuckers.

Sounds like you have a legit legal complaint, then. Easily proven. Take a snapshot / screenprint of the webpage. Save the HTML even. With that, you should have no problem getting what you want.

dean! (deangulberry), Wednesday, 14 January 2004 00:30 (twenty-two years ago)

Have you ever been there when the system breaks down? Oh my, how the jews run...

ModJ (ModJ), Wednesday, 14 January 2004 01:20 (twenty-two years ago)

?????

JaXoN (JasonD), Wednesday, 14 January 2004 01:22 (twenty-two years ago)

ditto

miloauckerman (miloauckerman), Wednesday, 14 January 2004 01:44 (twenty-two years ago)

OK, so has anyone actually BEEN to B&H besides me?

ModJ (ModJ), Wednesday, 14 January 2004 02:16 (twenty-two years ago)

It's like Santa's work shop in there. I thought the green boxes on the ceiling were for decoration. Those jews are tricky.

LiquidTide (LiquidTide), Wednesday, 14 January 2004 03:52 (twenty-two years ago)

I've never been within a thousand miles of New York, so no.

miloauckerman (miloauckerman), Wednesday, 14 January 2004 04:45 (twenty-two years ago)


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